Our Story

Since 1954, Swiss Chalet has been a beloved Canadian institution, serving our signature rotisserie chicken to generations of families. What began as a single restaurant in Toronto has grown into one of Canada's most recognized and trusted dining establishments, with hundreds of locations across the country.

Our founder, Rick Mauran, brought his Swiss heritage and passion for quality food to Canada, creating a restaurant that would combine European precision with warm Canadian hospitality. His original rotisserie chicken recipe, paired with the secret Chalet Sauce, quickly became a national favorite and remains largely unchanged to this day.

Despite our growth over the decades, we've maintained our commitment to quality, freshness, and value. Every Swiss Chalet restaurant still slow-roasts chicken in specialized rotisserie ovens, ensuring that perfect balance of juicy meat and crispy skin that our customers have come to expect.

1954

First Swiss Chalet Opens

Our first location opens in Toronto, introducing Canada to our signature rotisserie chicken.

1968

Expansion Begins

After incredible success in Toronto, Swiss Chalet begins expanding across Ontario.

1977

Home Delivery Introduced

Swiss Chalet becomes one of the first restaurant chains in Canada to offer home delivery service.

1992

National Expansion

Swiss Chalet restaurants open in every Canadian province, becoming a truly national brand.

2010

Online Ordering Launch

Swiss Chalet embraces digital technology with the launch of online and mobile app ordering.

2024

70 Years of Excellence

Swiss Chalet celebrates 70 years of serving Canadians, with over 300 locations nationwide.

Our Values

Quality Without Compromise

We use only the freshest ingredients and premium chicken raised without antibiotics. Our commitment to quality extends from our kitchens to your table.

Food Safety First

We maintain the highest standards of cleanliness and food safety in all our restaurants, exceeding industry regulations to ensure your well-being.

Community Connection

We're proud to be part of Canadian communities, supporting local causes, creating jobs, and sourcing from Canadian farmers whenever possible.

Exceptional Service

From our restaurants to delivery, we strive to provide friendly, attentive service that makes every Swiss Chalet experience memorable.

Meet Our Team

The heart of Swiss Chalet is our dedicated team of professionals who work tirelessly to bring you the finest fried chicken experience in Canada. From our executive leadership to our skilled chefs and friendly delivery drivers, we're united by a passion for great food and exceptional service.

Team member 1

Sarah Johnson

Chief Executive Officer

With over 20 years in the restaurant industry, Sarah leads Swiss Chalet with a focus on innovation while honoring our traditional recipes and values. Her leadership has expanded our brand across Canada.

Team member 2

Emily Chen

Head Chef

A graduate of the Culinary Institute of Canada, Emily oversees all culinary operations, maintaining our classic recipes while developing exciting new menu items that honor our Swiss-Canadian heritage.

Team member 3

Michael Thompson

Director of Operations

Michael ensures every Swiss Chalet location maintains our high standards of quality and service. His background in hospitality management helps create the welcoming atmosphere our restaurants are known for.

Team member 4

Jessica Williams

Supply Chain Director

Jessica works with Canadian farmers and suppliers to ensure Swiss Chalet uses the freshest, highest quality ingredients. Her commitment to sustainable sourcing helps support local communities across Canada.

Team member 5

Robert Davis

Digital Experience Manager

Robert leads our digital strategy, improving online ordering and delivery systems. His innovations have made Swiss Chalet's digital experience as satisfying as our in-restaurant dining.

Our Commitment to Quality

At Swiss Chalet, quality isn't just a goal—it's our foundation. Every day, in every restaurant across Canada, we demonstrate our unwavering commitment to excellence through our carefully selected ingredients, meticulous preparation methods, and rigorous quality control processes.

Premium Sourcing

We work exclusively with trusted poultry farmers who raise chickens without antibiotics, ensuring the highest quality and flavor in every bite.

Rotisserie Expertise

Our signature slow-roasting method has been perfected over decades, ensuring juicy, flavorful chicken with perfectly crisp skin every time.

Freshness Guarantee

We prepare our food fresh throughout the day, never using frozen pre-cooked products, and maintain strict holding time standards.

Allergen Awareness

We take food allergies seriously, with clear ingredient labeling and careful preparation practices to prevent cross-contamination.

This dedication to quality is why generations of Canadians have made Swiss Chalet a tradition for family dinners, celebrations, and everyday meals. When you choose Swiss Chalet, you're not just getting a meal—you're getting our promise of excellence in every bite.

Join Our Team

Swiss Chalet is always looking for passionate, customer-focused individuals to join our growing family. We offer competitive wages, flexible schedules, and opportunities for advancement in a positive work environment.

Whether you're looking for your first job or taking the next step in your hospitality career, Swiss Chalet provides valuable experience and a supportive team atmosphere.

Contact Us About Opportunities