Last Updated: May 15, 2024
Swiss Chalet ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swisschaletv.com (the "Website"), use our mobile application, or place an order for delivery or pickup (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
We collect several types of information from and about users of our Services, including:
When you create an account, place an order, or contact us, we may collect personal information such as:
As you navigate through and interact with our Services, we may automatically collect certain information, including:
When you use our Services to place an order for delivery, we may collect and process information about your actual location to provide delivery services, determine the closest restaurant location, and estimate delivery times. This information may be collected through:
We use different methods to collect information from and about you, including:
Information you provide when you:
As you interact with our Services, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns. These technologies help us improve our Services and deliver a better and more personalized experience.
We may receive information about you from third parties, including:
We use the information we collect for various purposes, including to:
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
We may share your information with third-party service providers who perform services on our behalf, such as:
We may share your information with our parent company, subsidiaries, and affiliates for the purposes described in this Privacy Policy.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.
We may disclose your information:
We may share your information with third parties when you have given us your consent to do so.
We strive to provide you with choices regarding the personal information you provide to us. You have the following control mechanisms:
You can review and update your account information by logging into your account on our Website or mobile application.
You can opt out of receiving promotional emails by:
Even if you opt out of marketing communications, we will still send you transactional emails related to your account and orders.
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or alert you when cookies are being sent. However, if you disable cookies, some features of our Services may not function properly.
You can control location tracking through your device settings. However, this may limit your ability to use certain features of our Services, such as delivery services.
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Payment information is encrypted during transmission using SSL technology. We adhere to Payment Card Industry Data Security Standard (PCI DSS) requirements for handling credit card information.
We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Our Services may contain links to third-party websites and services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Services and welcome any feedback about these sites.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Website prior to the change becoming effective. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Swiss Chalet
2374 Mayert Field Suite 918
Port Jermain, NU K2A 5R4
Canada
Email: [email protected]
Phone: +1 (512) 907-8247
